automation SOLUTIONS
Deploy technology solutions for your business by working with our team. We provide process automation, managed IT services, application development, and more.
PROCESS AUTOMATION
A prosperous business is built upon a strong foundation of key personnel executing well-managed business processes. We take a multi-pronged approach to analyze your business processes, identify opportunities to make improvements, and add automation when appropriate. Once complete, your employees can be more productive with a smaller workload of repetitive tasks and the ability to focus on value-added work. As part of every process automation project, we also implement organizational change management to ease the transition.
Learn about our process for implementing robotic process automation.
BUSINESS PROCESS IMPROVEMENT & AUTOMATION
At Vergence, we believe that without a strong foundational business process, all other solutions won’t fix the underlying issues. Our process services can assist your organization in understanding root process issues and how to correct to achieve a better business outcome.
Process health checks, end to end process understanding, 360 degree process analytics, process reengineering (Lean/Six Sigma), and process automation are some of the key services we provide.
Technology will keep changing, but a foundational business process will endure. As partners, we can build that foundation together.
healthcare IT & Automation
We provide services for implementing and maintaining healthcare information technologies and continuous training for hospitals and healthcare facilities.
We provide robotic process automation services for businesses seeking to make their processes more efficient and improve productivity. Robotic process automation, or RPA, allows repetitive tasks to be performed by automated software instead of human personnel. RPA can be applied to wide variety of processes, including customer service, supply chain management, finance, and human resources. We’ve outlined our process for delivering RPA solutions below.
ANALYSIS
The process begins by identifying and analyzing a client's redundant business process. Our team works collaboratively to develop a strategy and timeline to automate the task at hand. The team’s process architect analyzes the requirements of the client to comprehend the complexity of the automation.
DESIGN
Once the requirements are laid out, we outline the steps needed to automate the task. Our team of analysts constructs a flowchart to clearly understand the stream and connections of processes, which allows our team to look at the big picture and select the right processes for automation. After these processes are selected, the RPA tool is deployed and our developer will create applications, or bots, to automate tasks.
The development team will test each bot to examine efficiency. If a bot fails testing, it is transferred back to the developer who will analyze and solve the errors.
DELIVERY
Once bots have successfully passed the development and testing phases, they are deployed into the production environment. After deployment, clients can use these bots to automate their tasks. If any issues surface, or if there are changes within the client's workspace, our development team can always re-analyze and resolve errors. These bots are completely customizable throughout their lifecycle.
Case Studies
Our team features over 20 years of combined experience in the RPA space and has completed projects for a variety of fields.
service options
Explore some of our common service options below! We’re happy to provide a customized solution that fits your needs.
Pure Consultation
Obtain analysis of your environment, needs, and opportunities for incorporating RPA from the Vergence team.
Enterprise Engagement
Augment your team with Vergence professionals to guide and support your employees with building and executing your chosen program.
Pilot Program
Receive assistance from a small team of Vergence experts to get your RPA off the ground.
A La Carte
Deploy Vergence personnel with RPA skills to support your company on an as-needed basis.
Interested in implementing RPA solutions for your business? Contact the Vergence team and let’s discuss!
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency”