ROBOTIC PROCESS AUTOMATION services
We provide robotic process automation services for businesses seeking to make their processes more efficient and improve productivity. Robotic process automation, or RPA, allows repetitive tasks to be performed by automated software instead of human personnel. RPA can be applied to wide variety of processes, including customer service, supply chain management, finance, and human resources. We’ve outlined our process for delivering RPA solutions below.
ANALYSIS
The process begins by identifying and analyzing a client's redundant business process. Our team works collaboratively to develop a strategy and timeline to automate the task at hand. The team’s process architect analyzes the requirements of the client to comprehend the complexity of the automation.
DESIGN
Once the requirements are laid out, we outline the steps needed to automate the task. Our team of analysts constructs a flowchart to clearly understand the stream and connections of processes, which allows our team to look at the big picture and select the right processes for automation. After these processes are selected, the RPA tool is deployed and our developer will create applications, or bots, to automate tasks.
The development team will test each bot to examine efficiency. If a bot fails testing, it is transferred back to the developer who will analyze and solve the errors.
DELIVERY
Once bots have successfully passed the development and testing phases, they are deployed into the production environment. After deployment, clients can use these bots to automate their tasks. If any issues surface, or if there are changes within the client's workspace, our development team can always re-analyze and resolve errors. These bots are completely customizable throughout their lifecycle.
Case Studies
Our team features over 20 years of combined experience in the RPA space and has completed projects for a variety of fields.
service options
Explore some of our common service options below! We’re happy to provide a customized solution that fits your needs.
Pure Consultation
Obtain analysis of your environment, needs, and opportunities for incorporating RPA from the Vergence team.
Enterprise Engagement
Augment your team with Vergence professionals to guide and support your employees with building and executing your chosen program.
Pilot Program
Receive assistance from a small team of Vergence experts to get your RPA off the ground.
A La Carte
Deploy Vergence personnel with RPA skills to support your company on an as-needed basis.
Interested in implementing RPA solutions for your business? Contact the Vergence team and let’s discuss!